PROCEDURE FN2003 STOP PAYMENT PROCESSING (FORMERLY CR2003)
Last Revision: 12/12/2024

Procedure FN2003 Stop Payment Processing (formerly CR2003)

Process Owner - Accounting Operations (non-payroll checks) and Payroll (payroll checks)

Policy Steward facilitating procedure: Associate Vice President for Budget and Finance

Subject Matter Experts: Central Accounts Receivable Team Lead (non-payroll checks) and Manager, Payroll

TABLE OF CONTENTS


GENERAL

Periodically, it becomes necessary to stop payment on and/or void a Pennsylvania State University (“University” or “Penn State”) check that has already been issued to a Supplier/Business Partner.

Typically, stop payments are processed when a Supplier/Business Partner advises the University that their check has not been received. If it has been less than 10 business days since the check was written and mailed, the department should advise the Supplier/Business Partner to allow a few extra days for delivery.

PROCEDURE

This procedure is utilized when an Accounts Payable or Payroll check has been lost, stolen, or rendered non-negotiable due to damage. If a check has been lost or stolen (i.e., no physical check available) a stop-payment request is processed by Accounting Operations to the University’s financial institution requesting the bank prohibit payment of that check. The stop-payment request also requires the check be voided within the System for Integrated Management, Budget, and Accounting (SIMBA). If a check is no longer needed or has been rendered non-negotiable (i.e., mutilated) and the check (or pieces of the check) is returned to Accounting Operations, the check is voided in the SIMBA, but a stop-payment is not needed because the University is in possession of the check.

A stop-payment request always results in a check being voided; however, voiding a check does not always require a stop-payment.

PROCESSING STOP PAYMENT REQUESTS

Accounts Payable Checks

Requests for stop-payments on Accounts Payable checks (no paper check available) are made to Accounting Operations by completing a Stop-Payment Request Form. The requester completes the top portion of the form and emails the form to the Accounting Operations Accounting Manager, with “stop payment” in the subject line of the email. The form may be mailed to Accounting Operations, Attention: Accounting Manager. The mailing address is as follows:

The Pennsylvania State University
Accounting Operations
202 James M. Elliott Building
120 S. Burrowes Street,
State College, PA 16801

Accounting Operations verifies the Accounts Payable check is still outstanding by researching the check information in SIMBA (real-time banking activity). Next, the Bank of New York NEXEN System will be accessed via the Internet, and a check history obtained. Once verified that the check in question is indeed outstanding, Accounting Operations enters the stop payment information (check number, date, amount, payee name) into the NEXEN System to prevent the check from being negotiated. Once this information is provided, the NEXEN System replies with a confirmation number acknowledging the successful transmitting of the stop payment information. Accounting Operations writes this confirmation number on the corresponding Stop Payment Request Form. Accounting Operations also voids the check in SIMBA, in preparation for the issuance of a new check (see Replacement Processing).

Payroll Checks

Requests for stop-payments on University payroll checks (no paper check available) are processed only when authorized by the University Payroll Office. In the event you receive a paper check that is subsequently lost or damaged, University Payroll will request the issue of a replacement check.

After notification is received that the stop payment order has been completed, the original check will be canceled, and a replacement check will be issued by Accounting Operations. If the original check is found after notification to payroll, it will be invalid and should be returned to University Payroll.

Please contact the Payroll Office directly regarding stop payments on Payroll Checks.

PROCESSING CHECK CANCELLATION (VOIDING A CHECK) REQUESTS

Voiding Accounts Payable Checks

When a previously issued check is no longer required and is in the possession of departmental personnel without having been presented to a bank for payment, the department is to mark the check as “VOID” on the face of the check in large letters through the signature block. The voided check should then be attached to a completed Check Cancellation Form explaining the reason why the check was voided and whether it is to be reissued. The Check Cancellation Form and voided check should be forwarded to the Accounting Operations Accounting Manager for processing. Accounting Operations voids the check in SIMBA, in preparation for the issuance of a new check (if appropriate) (see Replacement Check Processing). When the check is voided in SIMBA, the expense is NOT removed from the fund/organization/account to which it was originally expended.

For email requests, the email needs to be directed to the Accounting Operations Accounting Manager, include “void check” in the subject line of the email, and attach the Check Cancellation Form.

With a damaged check, the completed Check Cancellation form and damaged check are mailed to Accounting Operations, Attention: Accounting Manager. The mailing address is as follows:
The Pennsylvania State University
Accounting Operations
202 James M. Elliott Building
120 S. Burrowes Street,
State College, PA 16801

A document reversal is processed by Accounting Operations per SIMBA instructions in those cases where a new check is not to be issued. This would occur in those situations where funds are to be returned to the originating department.

Voiding Payroll Checks

Requests to void University payroll checks are processed only when authorized by the University Payroll Office.

Please contact the Payroll Office directly regarding voiding payroll checks.

REPLACEMENT PROCESSING

Once the stop payment or check cancellation transaction has been completed and/or voided in SIMBA, the Accounting Operations Accounting Manager prepares a Create Incoming Invoices per SIMBA instructions to initiate the issuance of a replacement check. Copies of the Stop-Payment Request will be forwarded to the Accounting Operations central desk as paper backup supporting the transaction. Once generated, the replacement check is returned to Accounting Operations. Accounting Operations notifies Payroll that the request(s) has been completed and document information is provided. The replacement check is then mailed to the appropriate Payee/Payee Department, or held for pick-up, per the instructions specified by Payee/Payee Department.

RETENTION/RECORD KEEPING

Stop payment and canceled check transactions are retained by Accounting Operations, filed by Payee name. This documentation is retained from the end of the fiscal year +3 years in compliance with bank statement record retention requirements. In addition, a copy of the request and backup documentation is scanned and attached to all relevant documents in SIMBA for tracking purposes.

MONITORING FOR EXCEPTIONS

Financial Reporting will be responsible for monitoring/detecting any exceptions which may arise (e.g., a lost check being cashed, forgeries, etc.), and notifying Accounting Operations if such exceptions occur.

VIOLATIONS

Violations of a financial policy and/or procedure should be reported to your supervisor, unit manager, your Human Resources representative, and/or office responsible for the policy and/or procedure. Where those resources are inadequate, you may choose to make an anonymous report through the Penn State University hotline by calling 1-800-560-1637.

AUDIT COORDINATION - FINANCIAL AND PROCEDURAL

The Business Area Financial Officer is responsible for ensuring that procedures pertaining to the accountability and safeguarding of all cash receipts, cash funds, and other assets are established and followed in accordance with approved University policies and procedures. Regular audits relating to advances, cash, travel, equipment accountability, and other expenditures provide a means to protect University assets. The Financial Officer is responsible for collaborating with Internal Audit when audits are being performed in the administrative area. Audits relating to sponsored activities or other audits performed by external auditors may also be performed. The Financial Officer would also be responsible for collaborating with the external auditor and/or a central university officer related to these procedures.

UNIVERSITY RECORDS RETENTION AND DISPOSITION

University Records must be retained and managed in accordance with Policy AD35 University Archives and Records Management and the University’s Records Retention Schedules that have been approved by the Records Management Advisory Committee (RMAC), the Office of General Counsel, and Senior Vice President and Chief of Staff. These Records Retention Schedules are derived from - or based upon - federal, state, and local statutes or regulations (i.e.; Federal Acquisition Regulations, the OMB Uniform Guidance, Internal Revenue Service, and other regulations governing the auditability and retention of financial records), University Policy, industry standards, and business needs. All University Records must be maintained in such a manner to provide ease of access, establish a suitable audit trail for all transactions, and to be reviewed prior to disposition.

University Records and Transitory/Disposable Records are defined below:

  • University Records - Information that documents a transaction or regularly conducted activity of the University and that is created, received or retained pursuant to law, University policy, or in connection with a transaction, business, or activity of the University. The term includes documents, papers, letters, books, drawings, maps, plans, photographs, tapes, film or sound recordings, microforms, digital or analog files, information stored or maintained electronically, and data- or image-processed documents.
  • Transitory/Disposable Records - University Records that have temporary value and, as a result, may be destroyed after they are no longer needed. In no event shall be retained longer than the official copy of the University Records as delineated on the Records Retention Schedule. Examples include photocopies of official University Records, a printed copy of a University Record that is held by the Responsible Party or within a System of Record, a spreadsheet containing data that is exported from or officially resides in another systems, personal emails not related to University business or activity, and/or mass emails or communications.

Upon completion of the retention period, University Records must be disposed of via secure destruction or transfer to University Archives, unless an exception to the disposition process set forth below applies. In many cases, retention periods and disposition methods may be generally determined by comparing the type of record (i.e., reports, correspondence, etc.) to similar records series with known retention periods listed on the Records Retention Schedule. If the disposition method for University Records states "Review by Archives" on the Records Retention Schedule, the Unit responsible for those records should consult the University Archivist for a final determination of disposition. For University Records that must be securely destroyed, units may arrange for shredding services by either contacting the Blue/White Shredding Program or the Inactive Records Center (IRC).

Exceptions to the disposition process are as follows:

  • University Records subject to a Legal Hold (see Policy AD35, Legal Hold) - A legal hold will remain in effect until it is released in writing by the Office of General Counsel.
  • University Records under audit or review, either internally or externally - An audit hold will remain in effect until the hold is released by the Office of Budget and Finance. The Financial Officer will be notified regarding any cost objects that are under audit hold; the Financial Officer will be responsible for contacting the Unit associated with the cost objects.
  • University Records under audit or review by Internal Auditing – Internal Auditing will notify the department or individual regarding any audit holds pertaining to an Internal Auditing investigation. The audit hold will remain in effect until the hold is released by Internal Auditing.

To safeguard the privacy of individuals, records that contain Personally Identifiable Information (PII), as defined in University Policy AD53 Privacy Policy, or student records, as defined in University Policy AD11 Confidentiality of Student Records, must be securely destroyed beyond recovery. For additional information regarding privacy and the protection of an individual's personal information, see Policy AD53 Privacy Policy.

Additional question should be directed to the Office of Records Management.

EXHIBITS

There are no exhibits associated with this procedure.

CONTACT INFORMATION

For questions or additional details for checks issued by Accounting Operations, please contact the Accounting Operation Accounting Manager.

For questions or additional details for payments issued by Payroll, please email Payroll.

To request changes to this procedure, please contact the Office of Systems & Procedures by submitting a GURU Technical Support Request form.

CROSS REFERENCES


PROCEDURE STATUS

DATE APPROVED

December 11, 2024

MOST RECENT CHANGES

  • Revision 7 - December 11, 2024 – Accounting Operations mailing address updated to reflect new 911 address requirements.

REVISION HISTORY

  • February 1, 2023 - Editorial changes: Changed all references to the Associate Vice President for Finance to the Associate Vice President for Budget and Finance, per the directive of the Senior Vice President for Finance and Business.
  • January 19, 2023 - Editorial changes:
    • Changed all references to the Office of the Corporate Controller to the Office of Budget and Finance, per the directive of the Associate Vice President for Finance
    • Changed all references to the Corporate Controller to the Associate Vice President for Finance, per the directive of the Associate Vice President for Finance
    • Changed all references to the Vice President for Administration to the Senior Vice President and Chief of Staff, per the directive of the Associate Vice President for Finance
  • Revision 6 - dated May 4, 2022 - procedure rewritten to document SIMBA processes and to differentiate between stop payments and voiding checks
  • Revision 5 - dated 1/3/2019 (title changed from PR2007 to CR2003 to reflect the process for both Accounts Payable and Payroll stop payments)
  • Revision 4 - dated 4/13/2017
  • Revision 3 - dated 9/13/06 (updated to reflect current operations)
  • Revision 2 - dated 9/22/99 (revised to reflect current operations; title changed to "Stop Payment Processing")
  • Revision 1 - dated 6/7/87
  • Original - 04/07/70 (entitled "Replacement of Payroll Checks").