In Systems and Procedures, a division of the Corporate Controller’s Office, our mission is to provide links to University policies, as well as access to well-written administrative procedures and associated forms to support all faculty, staff, and students in finding and following the rules that govern our University activities. In fostering a University-wide culture of responsible financial decision making, Systems & Procedures has established a framework for systematic review of procedures and forms and will continue to develop quality improvements to sustain and enhance these systems and processes.
Excellence - We strive to perform at a consistently high level by providing outstanding, innovative, quality services that demonstrate commitment to the long-term viability of Penn State.
Teamwork - We recognize that our success is inevitably tied to others, and that our performance as a team will define us. We look to successfully partnering across the entire University to provide the highest quality service through efficient, seamless customer-oriented processes.
Communication – Effective communications with each other and our stakeholders is the basis for providing exceptional service. We continuously look for more efficient ways to communicate accurate, timely, and meaningful information to the appropriate stakeholders.
Informed Decision Making – By definition, the mission of each Corporate Controller’s unit involves elements of internal control, stewardship, fiduciary oversight, legal/regulatory compliance and policy development and enforcement. As a recognized “subject matter expert” on such topics, the Corporate Controller’s Office is a leader in developing and widely disseminating information that actively raises awareness of these principles and encourages University leaders to make informed, responsible business decisions for a sustainable future.